Run Call Center on Smartphone
*astDIAL - a complete call center suite that can run the outbod call center from Android Phones. It enables the agents to make calls from their smartphones, and thus the freedom from their workstation. It also allows the real time monitoring of the call activities, maintaining the centralized database of all your customers, and their reports, and setting up a Zero Infra Call Center.
“Start the Call Center Without Capital Investment”
With *astCRM Whatsapp Notification Services, you can reach your customer, with an innovative & a popular platform using Send Text, Send Images, Send Videos, Send Documents. Connect the whatsapp with any of your existing system, and notify your customer on every interaction. Make your message stand out in the crowd of SMSes.
“Next level of Business Communication”
CRM Software Solution
A complete CRM software solution that fits the need of small, mid & large scale enterprises across all industries. Easy to customize, our CRM solution helps you serve your customer better & sell effectively. With organized data, the CRM adds transparency in organizations, & provides enhanced monitoring & control over business processes.
“Let us help you implementing a CRM Solution”
Lead Management Solution
Lead management solution helps businesses dealing with huge pile of their Leads data. This solution manages, captures, categorize the leads, and filter them to be used a useful formats. Keep the track of multiple campaigns run on the lead. Integrate with your facebook / linkedin ads, web forms, emails to capture the lead data. Keep the history of communications established.
“Let us help you creating a perfect Lead Funnel”
Track On-field Meetings
*astTrac – an android app that lets your field forces track their meetings, visits, and dispatches from the location itself. All the visits to your customers will be logged into a CRM. The team can be monitored using Google Map. Best solution for Insurances, Loan, Document collection, Customer Service Providers, where the agent closest to the customer can be notified about the customer requirement.
“A CRM to Maintain your Field Activities”
Receive Calls from Your Website
*aLIVE – A web call feature, that lets your website visitor call you from a single click. A complete PBX system on cloud. Let your sales and support teams to be reached easily, when in need. This also gives you an edge above your competitors. Above all, your customers does not pay for the calls made. Hence, A Toll Free Alternative.
“Cost Effective Toll Free Icon for your Website”
Ticket Management Solution
A productive and professional way to listen and manage your customer worries, issues & complaints. The Ticket management software helps companies to improve their customer services, and increases the chances where their customer likely to buy again. Thus boosting the customer lifetime value. This also helps in improving quality of the product & services offered.
“Manage customer complaints for better customer service”
All of our solutions are also accessible through cloud on pay per use model. Hence, you do not have to pay the huge capital on setting up servers, & maintaining them, & later upgrading them. Manage your fluctuating business needs & spend smartly. Our cloud solutions are flexible, scalable, secure and fast, moreover, its cost effective. Our engineers work their best.
“Let us help you in suggesting the best solution”
*astCRM offers the web-based open source CRM solution that can be accessed by any web browser. The integrated Outlook, Thunderbird, Firefox & Gmail plugins allow to configure email accounts with the CRM. An in-built calendar module lets you plan and schedule all important tasks, meetings, calls, etc. Smart report system that lets you generate multiple reports. Quick filters helps you in getting your interest of data without any struggle.
*astCRM Systems Pvt Ltd offers complete solution to manage customer data – from understanding the basic business requirements to prepare & deploy the CRM, and training the executives with the CRM. Post deployment, we continue to help our clients running their operations smoothly by offering profession support services.
Know more about our support packages.
The CRM Solution and other modules offered from *astCRM are built on a stable open source platform, making it an affordable solution with a huge community for continious development. This helps the *astCRM to keep the solution up-to-date and adapting various business processes.