Incoming calls reception

Solution For  SMEs

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*astDIAL Reception is an IVR solution that captures your business calls (to the reception numbers) & transfer them to mobile numbers. So that you can attend them on the move. These mobile numbers can be altered based on days or hourly employee’s shift.

The *astDIAL – Reception, eliminate the need of :

  • Installation of any PBX / Intercom servers
  • PRI line connection
  • Hiring 24X7 receptionist

*astDIAL Reception Features

 

IVR

Play a welcome message for your customers. Guide them to reach the right agent.

Call Recording

Record all the incoming calls For quality & monitoring. These call records are also Used for training new staff.

Call Reporting

Get complete report on calls, agent’s engagement, and Their performance

Instant Alert

On demand SMS/eMail Services to notify on the Missed calls. An early approach to call Back your customer can Win many businesses.

Sticky Agent

The system connects the caller to the same agent, provided agent picks the calls within a specified Time duration.

Friendly Portal

A user friendly web portal To maintain all your customer, Download reports, and voice files And access agent’s performances.

Start Converting Leads to Business

Why *astDIAL Reception for your business?

Instant Setup

Affordable Pricing

Real-Time Reports

Voice mail

CRM Backed

99% Uptime

Functional Architecture

Never miss an Incoming Business Call

 

Client Testimonials

*astDial receptionist has helped our resort handle the high volumes of customer queries daily. The advanced reporting system, missed call alerts, and call recording features have made it easier to ensure no customer query is left unattended. Such a system has been very helpful to us and should be a standard in the hospitality industry to enhance customer satisfaction.

– Mr. Vishal Tony, Managing Director,
Welcome Heritage Ayatana, Coorg
(A part of the renowned ITC hotels group)

Benefits of astDIAL Reception

  • Maximum attention to customer
  • Maximum availability at reception
  • Maximum flexibility to the agents
  • Minimum setup cost
  • Minimum Infrastructure cost
  • Minimum resistance to scale

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About Us

AstCRM Systems Pvt. Ltd. has the development center at Bangalore, India, and the network spread to 18 countries.

Reach US

astCRM Systems Private Limited
No#35-36, Krishna Reddy Layout
Domlur, Bangalore
India – 560071

Tel: +91-80-6640 6670