-
Run Call Center from your Android phone
No Hardware – No Server – No Maintenance
A Call Center for Startups!
*astDIAL
*astDIAL
Mobile Call Center Solution
An Android based Call Center
Distribute the dialing list to your team. The team will dial using their mobile phone, and update the inputs on the Android app.
A Zero Infra Call Center
Eliminating the operational & maintenance cost of the call centers. Now you don't need Servers, work-stations, or even offices.
Work-From-Home Call Center
Let your team dial from anywhere. You can now hire the right skills from anywhere in the world.
Why *astDIAL - The Call Center on App ?
No Server
Get rid of costly servers. No more heavy boxes, pushing you to understand the technicality to manage them.No Work Station
No workstations means your employees need not to come office to complete their jobs. They can be freelancers sitting any any part of the world.No Office
Save yourself from expenses on Renting (or buying) properties in the Prime Locations. Run the business using technology.No Server Room
Maintaining a Server room needs an A/C room, an Engineer, and lots of cables. These do not come for less.No IT Admin
With exclusion of the Server Room, Server and other technicality, you can save on the salaries of the technical and IT admins.No AC / Electricity Bills
AC power consumption is very high. Using astDIAL, you are saving substation power on the employees.Features
APP Based Calling
Use your Android Phone to call leads & call multiple numbers without the hassle of dialing them manually.
Live Monitoring
Get an instant overview of all the ongoing calls & agent’s performances. Download detail reports on the dispositions.
Inbuilt CRM
Agent activities like call duration, call, call disposition, call back reminder, attendance monitoring all the reports are monitored in real time.
Campaign Control
Admin can assign leads to agents or group of agents by creating campaigns & can monitor the progress of follow-ups.
Call Logs
Get the call details including the source & destination numbers, data, time & duration of the call.
Intense Reports
Smart reporting system to get custom reports on every parameter. Set multiple conditions to pull report of your choice. Print or email from the system.
Reduce your call center operations Cost by 90%!
Screenshots
How Does *astDIAL Work?...
UPLOAD
Upload the list of phone numbers & other information using web-based admin panel. Once uploaded, the leads can be used multiple times based on user requirements.ASSIGN
Create a Campaign, and assign it to an agent or a group. On activating the campaign, the contacts are available to the mobile agents, for dialing.DIAL
Log into the app using valid credentials to start dialing - Auto Dial or Manual Dial. At call termination, select a disposition based on the outcome of the call.MONITOR
Monitor your campaign status, agent performances and LIVE activities from a web admin panel. Extract voice files to monitor the quality of customer interaction.PRICE
Run Call Center from your Android phone
Latest in astDIAL
Call Center as a Service - CcaaS
By providing the flexibility, to pay for Only the technology required, the companies can keep their investments low; in reduce their costs; yet provide better customer services.
A work from home model for your outbound call center
With digitization, it is easier to connect and share information with any part of this world. This is why the teams are no more bounded to physically present in the same location to accomplish a task.
astDIAL Frequently Asked Questions
Get answers to your General Queries