Mobile Call Center Solution
An Android based Call Center solution
Distribute the dialing list to your team. The team will dial using their mobile phone, and update the inputs on the Android app.
A Zero Infra Call Center
Eliminating the operational & maintenance cost of the call centers. Now you don’t need Servers, work-stations, or even offices.
Work-From-Home Call Center
Let your team dial from anywhere. You can now hire the right skills from anywhere in the world.
Why *astDIAL – App based Call Center Solution
Get rid of costly servers. No more heavy boxes, pushing you to understand the technicality to manage them.
No Work Station
No workstations means your employees need not to come office to complete their jobs. They can be freelancers sitting any any part of the world.
Save yourself from expenses on Renting (or buying) properties in the Prime Locations. Run the business using technology.
No Server Room
Maintaining a Server room needs an A/C room, an Engineer, and lots of cables. These do not come for less.
No IT Admin
With exclusion of the Server Room, Server and other technicality, you can save on the salaries of the technical and IT admins.
No AC / Electricity Bills
AC power consumption is very high. Using *astDIAL, you are saving substation power on the employees.
APP Based Calling
Use your Android Phone to call leads & call multiple numbers without the hassle of dialing them manually.
Admin can assign leads to agents or group of agents by creating campaigns & can monitor the progress of follow-ups.
Get the call details including the source & destination numbers, date, time & duration of the call.
Smart reporting system to get custom reports on every parameter. Set multiple conditions to pull report of your choice. Print or email from the system.
Reduce your call center operations Cost by 90%!
How Does *astDIAL Work?…
Upload the list of phone numbers & other information using web-based admin panel. Once uploaded, the leads can be used multiple times based on user requirements.
Create a Campaign, and assign it to an agent or a group. On activating the campaign, the contacts are available to the mobile agents, for dialing.
Log into the app using valid credentials to start dialing – Auto Dial or Manual Dial. At call termination, select a disposition based on the outcome of the call.
Monitor your campaign status, agent performances and LIVE activities from a web admin panel. Extract voice files to monitor the quality of customer interaction.
Phone Based Call Center Solution
Request a demo
astCRM Systems Private Limited
No#35-36, Krishna Reddy Layout
India – 560071
Tel: +91-80-6640 6670